General questions

WHAT DOES MILAS CONSIST OF?

The Milas play sofa is a versatile and stylish piece of furniture, designed with both comfort and safety in mind. It consists of two foldable foam cushions that meet OEKO-TEX® Standard 100 certification.

These cushions are thoughtfully designed: a firmer base mattress for added support and a softer top mattress for ultimate comfort. Additionally, it includes two sturdy triangular cushions for extra play options and support.

All components are covered with a soft, 100% polyester cover that not only feels comfortable but is also easy to remove and machine washable. Thanks to the practical carry straps, the Milas play sofa can be effortlessly transported wherever you go.

Safety is a top priority: the zippers are cleverly concealed under protective zipper covers, keeping little fingers safe. With the Milas play sofa, you create a playful and secure space where your child can relax and enjoy their playtime.

WHAT IS THE MASS OF THE MILAS?

The Milas play sofa measures 132 x 66 x 43 cm (L x W x H), providing ample space for both play and relaxation. The slightly firmer base mattress is 14 cm high, offering solid support, while the softer topper mattress, at 7 cm high, adds extra comfort. Each of the sturdy triangular cushions measures 54 x 37 x 33 cm (L x W x H), perfect for creative play or added support.

WHAT ARE THE SPECIAL FEATURES OF THE MILAS PLAY SOFA?

The Milas play sofa stands out for its incredible versatility. Whether used for reading, resting, playing, or building forts, it offers endless possibilities for creativity and imagination. It’s your personal sofa with limitless ways to explore and enjoy. Thanks to its high-quality craftsmanship and modular design, the Milas will be a reliable play companion for years to come.

Each Milas play sofa is handmade to order, ensuring attention to detail and a unique touch in every piece. It is also distinguished by:

- **OEKO-TEX® Standard 100 Certified Materials**: OEKO-TEX® is one of the world’s best-known labels for textiles tested for harmful substances. For the first time, every component of the Milas play sofa—from the foam and zippers to the fabric covers—is certified under the OEKO-TEX® Standard 100, ensuring the highest standards of safety and sustainability.

- **Enhanced, Durable, and Non-Slip Fabric**: The specially reinforced fabric is exceptionally durable and resistant to wear, with over 100,000 rub cycles, making it highly resistant to abrasion. This ensures that any toys or accessories placed on the sofa stay in place without slipping.

With its robust materials and thoughtful design, the Milas play sofa is built to last, providing comfort, safety, and fun for your child’s imaginative adventures.

CAN THE MILAS ALSO BE USED AS A GUEST BED?

The Milas play sofa also doubles as an ideal guest mattress, making it perfect for sleepovers. Little guests can rest comfortably on the slightly firmer base mattress, which measures 132 cm in length and 66 cm in width.

Simply unfold the topper and place it alongside the base mattress to create a spacious and cozy sleeping area. The Milas play sofa offers both comfort and convenience, making it a versatile addition to any home.

MY MILAS SMELLS AFTER UNPACKING, IS THAT NORMAL?

When you first unpack your Milas sofa, you might notice a slight "new" smell—this is completely normal. Since our sofas are shipped in two packages and in their natural form, the scent is usually barely noticeable, and your sofa is ready to enjoy right away, without the need for any reshaping.

A light scent is typical of high-quality PUR foam, but rest assured, it is entirely safe and poses no health risks. All of our products are TÜV and GS certified, and free from harmful substances in line with the rigorous OEKO-TEX® Standard 100 certification.

At HappyMilas, we take pride in offering a sofa that is not only comfortable and versatile but also meets the highest standards of safety and environmental responsibility.

Payment and shipping:

WHAT ARE THE SHIPPING COSTS?

All orders within the EU, Switzerland and Norway are free of shipping costs!

WHAT ARE THE DIMENSIONS AND WEIGHT OF THE BOX?

The box measures 87 x 37 x 37 cm and weighs 14.7 kg.

CAN I EDIT THE ORDER AFTERWARDS?

This depends on whether your order has already been processed by our warehouse. Please reach out to our customer service team at info@happymilas.com, and we will do our best to assist you as quickly and efficiently as possible.

WHAT IS THE DELIVERY TIME?

Our delivery time within the Netherlands and across Europe is typically 7-14 business days. Due to exceptionally high demand and the fact that each sofa is handcrafted with great care, delivery times for certain colors may vary and can extend up to 6 weeks. For more specific details, please refer to the product pages for individual color options.

We sincerely appreciate your patience and want you to know that we are doing everything we can to deliver your HappyMilas Sofa as quickly as possible.

IS THERE A PRODUCT GUARANTEE?

Milas is designed to spark imagination, offer relaxation, and everything in between. We created HappyMilas to grow alongside your little one, becoming a cherished companion in the playroom for years to come. Crafted with care and built to last, the HappyMilas play sofa is a durable, high-quality piece that adapts to your child's changing needs.

Because we value quality and the sustainable use of resources, we proudly offer a 3-year warranty with every HappyMilas purchase. This way, you can enjoy peace of mind knowing your Milas will be with your family for the long haul.

IS THERE A LIMIT TO THE WARRANTY?

The 3-year warranty is exclusively available for products purchased directly from Milas and is valid only for the original purchaser. If your Milas was bought second-hand, it will not be covered under this warranty. We recommend purchasing directly from us to ensure full protection and peace of mind.

NOTE ON PAYMENT VIA KLARNA AND LONGER DELIVERY TIMES

If you’d like to order your Milas with deferred payment, you can easily do so through our partner, Klarna. Klarna offers a 14-day payment term starting from the date of purchase. However, due to the current high demand and extended delivery times, we cannot always guarantee that your items will arrive before the payment is due.

Please note, we do not have control over Klarna’s payment policies, so we kindly ask for your understanding and recommend timely payment of your Klarna invoice to avoid any potential late fees.

Use and care

HOW LONG CAN THE FUNZY STAY IN THE BOX?

A flexible play sofa loves its freedom, and so does the Milas. Our sofas are shipped in their natural form, allowing them to stay in the box without any issues until you're ready to use them. This careful packaging ensures the quality is preserved with no negative effects.

WHAT IS THE MAXIMUM WEIGHT LOAD?

So far we haven't managed to bring HappyMilas Sofas to her knees with our family weight ;-)

IS THE HAPPYMILAS SUITABLE FOR OUTDOOR USE?

The HappyMilas sofa feels right at home in dry, warm rooms. However, it will appreciate a breath of fresh air on a pleasant, sunny day. Just a bit of outdoor exposure is perfectly fine and can even be refreshing for your sofa!

IS THE HAPPYMILAS WATER-REPELLENT?

The cover is not water-repellent, but it is quite durable. For minor spills and stains, a damp cloth will do the trick for easy cleaning.

HOW CAN I WASH THE HAPPYMILAS?

The covers of the Milas sofa can be washed at a maximum temperature of 30°C. After washing, we recommend smoothing them out and hanging them to dry. Please avoid using a tumble dryer, as this may cause the covers to shrink.